For the attention of the Energy Supplier Chief Executive Officer and the UK Ombudsman
The UK EM Radiation Research Trust (RRT) would like to remind energy suppliers and the ombudsman
that a smart meter is not a legal requirement and call upon you to revisit the UK Government’s official advice. Take a look at the Retail Energy Code advice. Here is a link to frequently asked questions.

“Is a smart meter compulsory?
No, the government requires that smart meters are offered by energy suppliers to all small
businesses and homes, but smart meters are not a legal requirement.

Therefore it’s not compulsory to have a smart meter installed, and whether you accept one is
completely up to you.”

Energy suppliers should abide by the Government recommendations allowing customers the right to opt out of accepting a smart meter in favour of an analog meter and without penalty.

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