28th January 2023

For the attention of the Energy Supplier Chief Executive Officer and the UK Ombudsman

The UK EM Radiation Research Trust (RRT) would like to remind energy suppliers and the ombudsman that a smart meter is not a legal requirement and call upon you to revisit the UK Government’s official advice. Take a look at the Retail Energy Code advice. Here is a link to frequently asked questions. https://recportal.co.uk/frequently-asked-questions

“Is a smart meter compulsory?
No, the government requires that smart meters are offered by energy suppliers to all small businesses and homes, but smart meters are not a legal requirement.

Therefore it’s not compulsory to have a smart meter installed, and whether you accept one is completely up to you.

Continue reading here: Smart meter complaint to Energy Supplier and Ombudsman